Practice Policies

Insurance Overview
All dental plans are different and we are not able to know all the limitations and exclusions of your plan. As a courtesy to our patients, we will assist you in maximizing your insurance benefits by completing your claim forms and forwarding any requested information needed to process your claims. Prior to your initial visit, we will verify your eligibility and get a general break-down of your dental benefits. We will use this information to determine your estimated out of pocket cost for treatment. This is only an estimate based on the limited information provided by your insurance company and you are directly responsible for all charges. If your insurance company fails to honor our request for payment or pays less than our original estimate, the remaining balance will be billed to you and is due within 30 days of the receipt of your statement.

Cancellation Policy
Because we reserve time exclusively for each patient, we ask that you make every effort to give us at least 2 dental_maydaybusiness day notice if you cannot make your scheduled appointment. We ask for this advance notice so that we can offer this appointment to another patient. A $50 fee may be charged if a patient does not show up for an appointment without sufficient notice. We would like to take this opportunity to thank you for choosing our practice for your dental care.

Financial Policy
We will be more than happy to submit all insurance forms for you and help you recover the most from your benefits. We will do everything we can to help you afford the treatment you need and want.We are proud of the superior services we offer. The fees for these services are based on three general criteria:

  • The care, skill and judgment required to provide a service.
  • The time and expense needed to provide a service.
  • The use of quality materials and state of the art laboratories to provide a service. We do not believe in cutting costs in this area as we want to provide our patients with treatment that will stand the test of time. While a guest in our office, we want you to feel comfortable with all aspects of your visit, including your financial arrangements. That is why we provide our patients with a copy of our financial policy that outlines all you will need to know to assist you in making the right financial arrangements for your treatment plan. We hope you understand that payment of your services is part of your treatment plan

Appointment Policy
We are always welcoming new patients. If you would like to make an appointment, please contact our office by phone at (614)799-9140 or email us at We strive to create a schedule that most efficiently provides for the dental needs of all of the patients we serve.

Post Operative Care
Root Canals: Following a root canal soreness is normal around the site and gums. Take pain medication and antibiotics as directed. If pain worsens after 2-3 days please call our office right away. If a temporary filling is placed and it comes out, please call us immediately to replace it. Avoid chewing hard foods on this side of your mouth and don’t eat anything that you have to chew until the numbness wears off. 

Crowns and Bridges: Sensitivity around the gums is normal after a crown and bridge procedure. The temporary crown(s) that are placed will need to be brushed well and flossed daily. When flossing, push down into the gums and pull the floss out the side of the space in between your teeth-do not pull the floss back up and out as you may pull the temporary crown off. Avoid gum and hard foods on the temporary, as they are not as strong as a permanent crown.

Scaling and Root Planing: After a deep cleaning, soreness is normal in the gums, as well as in the jaw where injections are given. It is very important to brush gently but thoroughly and floss as much as possible to keep inflammation down. Tylenol and/or Motrin may be taken for any soreness.

Extractions: After an extraction, take pain medications and antibiotics as directed. Do not over exert yourself and rest as much as possible for 24 hours after surgery. Working out should be avoided for 10-14 days. Ice packs should be placed for 20 minutes on, 20 minutes off and the head should be elevated if taking a nap. Bleeding should slow and cease within hours of the surgery. If it does not, please call our office immediately. Swelling is common and will peak at day 3 or 4, then decrease from there. Smoking, spitting and drinking through a straw should be avoided for 2-3 days. If smoking can be avoided longer, that is ideal. If you have any concerns or questions do not hesitate to call our office.

Evaluation for Sleep Apnea Referral
Our office refers to Sleep Specialists if we have a patient who is exhibiting signs of sleep apnea. Many times, there are oral habits and physical attributes that can be warning signs for sleep apnea. If you have any questions about your quality of sleep, we would be happy to evaluate and refer you if needed. Obstructive sleep apnea (OSA) or obstructive sleep apnea syndrome is the most common type of sleep apnea and is caused by obstruction of the upper airway. It is characterized by repetitive pauses in breathing during sleep, despite the effort to breathe, and is usually associated with a reduction in blood oxygen saturation. These pauses in breathing typically last 20 to 40 seconds.

The individual with OSA is rarely aware of having difficulty breathing, even upon awakening. It is recognized as a problem by others witnessing the individual during episodes or is suspected because of its effects on the body. OSA is commonly accompanied with snoring.